Warranty / Repair Request

As you know, we're all about our crew, and always look for better ways to support your missions. 

Please drop us a note below and provide the info below so we can avoid back and forth and get you back in action ASAP!

1. Are you the original owner? If so, Please provide the name and email address used on the original purchase along with your original Order #
   i.e. Did you purchase this directly from Redux & Co.? If so, What name and email would we have on record for you? The Order # will be on your invoice and/or receipt from the original purchase. If not, where did you acquire this from?
2. Which product / variant requires service.
   i.e. Model number or name, date or no-date, etc.
3. How often did you wear your watch?
   i.e. daily, once a week, once a month, hardly ever
4. Was it running generally on time before, or when you first got it? If not, approximately how fast/slow was it?
5. Has the watch suffered any impact?
   i.e. Has it been dropped? Or hit something?
6. Please provide as detailed a description of the issue as you can.
   i.e. Any context helps: What's wrong, when did you notice it, has anything changed, how long have you noticed the issue?

Please attach any photos or videos that would help us quickly inspect and determine next steps!

(Pro-tip: Just copy & paste the questions and add your answers into the contact form below!)